"It was very convenient for our needs clean big rooms lots of accessible power points nice outlook from our room 317 " More
The restaurant, Babbingtons Bar and Grill, serves international cuisine and is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own lounge bar. 1076 square feet (100 square meters) of event facilities include 4 meeting rooms and a conference center, and other business amenities include a 24-hour business center. Additionally, you'll find free WiFi in public areas, a gym, and a coffee shop/cafe. Continental breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7 AM and 10 AM.
Sights within a 10-minute drive of this 4.5-star Charlestown hotel include John Hunter Hospital and Lake Macquarie.
28 Apr. 2024 by Robin
Dear Ken, thank you for your review. please let us know if you think we need improvement in any of our service and products. we hope to see you soon. Be safe and take care.
19 Apr. 2024 by Maree - Sales & Marketing
Dear Stuart, we greatly appreciate you taking the time to share your feedback with us. It brings us immense joy to hear that our luxury beds and on-site restaurant exceeded your expectations. We genuinely apologise for the oversight regarding the fridge, and upon your check-out, we took immediate action by arranging for our housekeeping staff to conduct a deep cleaning. Thank you for bringing this matter to our attention. With warm regards,
16 Apr. 2024 by Maree - Sales & Marketing
Dear Daniel, we appreciate the kind words about our staff and are so pleased to hear you had an enjoyable stay. Thank you so much for choosing The Apollo. With warm regards,
13 Apr. 2024 by Maree - Sales & Marketing
Dear Robert,Thank you for providing your feedback. We sincerely apologise for the presence of the unwelcome guest during your visit. Rest assured, we have strict pest management protocols in place to swiftly address any such issues. Our location amidst beautiful scenic views and natural bushland occasionally brings along unwanted insects. However, please be assured that we are committed to ensuring a comfortable and enjoyable experience for all our guests. With warm regards -
7 Apr. 2024 by Richard
Thank you for your review. We look forward to welcoming you back soon.
7 Apr. 2024 by Maree - Sales & Marketing
Dear Ian, thank you for your feedback. We are so pleased to hear your stay was pleasant. Looking forward to your next stay with us. With warm regards,
1 Apr. 2024 by Maree - Sales & Marketing
Dear Virginia,We are delighted to hear that you discovered numerous positive aspects to highlight about your stay. However, we extend our sincere apologies for any instances of disrespect shown by guests in the common areas. Please be assured that we provide 24-hour reception staff who are readily available to address any noise complaints whenever they are brought to our attention.Thank you for bringing this matter to our notice, and we appreciate your understanding. We do hope that despite this you would stay with us again. With warm regards -
24 Mar. 2024 by Richard
Thanks for staying with us. I am truly sorry that you were unable to view channel nine. We are currently looking into why this was the case. We appreciate your feedback!
14 Mar. 2024 by Richard
Thank you for your review. We look forward to welcoming you back soon.
11 Mar. 2024 by Richard
Thank you for your review. We look forward to welcoming you back soon.
Best Western Plus Apollo International Hotel offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and 4 meeting rooms. Event space at this hotel measures 1076 square feet (100 square meters) and includes a conference center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Best Western Plus Apollo International Hotel. Free self parking is available. This 4.5-star Newcastle hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , Internet access (complimentary)
Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless
Free self parking
Best Western Plus Apollo International Hotel offers 95 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. 55-inch flat-screen televisions come with digital channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and microwaves can be requested.
For a fee, guests can enjoy continental breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM.
Babbingtons Bar and Grill - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Special check-in instructions:
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property hosts weddings on the weekends. Guests should expect a high level of noise until 11 PM.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Parties and events (including weddings) are allowed on site.
For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.