Shipping & Delivery
We’ll keep you up-to-date with your tracking number once your order has shipped.
SHIPPING
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*All delivery times are indicative via our shipping partners.SHIPPING OPTIONS ESTIMATED DELIVERY TIME* COST Standard Shipping: order before 12pm Midday AEST for same day dispatch*
*During Sale periods dispatch may be delayed by 5-7 Business daysMetro areas: 3 – 5 business days.
Regional areas: 5 – 7 business days.
Estimated delivery time excludes weekendsFREE
Orders $150 AUD and over$11.95
Orders under $150 AUDExpress Shipping: order before 12pm Midday AEST for same day dispatch*
*During Sale periods dispatch may be delayed by 5-7 business daysMetro areas: 1 – 2 business days.
Regional areas: 2 – 4 business days for regional areas.
Estimated delivery time excludes weekends$12.95
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SHIPPING OPTIONS ESTIMATED DELIVERY TIME* COST New Zealand: Express shipping
* Orders shipped to NZ are subject to 15% gst, the NZ government has significant duty charges on orders over $1000. More information on New Zealand Duties & Taxes can be found here.2 - 5 business days FREE
Orders $350 AUD and over$35
Orders under $350 AUDSouth America & Middle East: Express shipping 3 – 5 business days $50 AUD
Asia, North America, Canada & Europe: Express shipping 3 – 5 business days $50 AUD
Africa, Caribbean, Pacific Islands: Express shipping 3 – 5 business days $90 AUD
*All delivery times are indicative via our shipping partners.
*During Sale periods dispatch may be delayed by 5-7 business days
Please note: We do not ship to Cuba, Guatemala, Iran, Syria, Sudan, Russia, Belarus, Eritrea, Ukraine, Venezuela or International PO Boxes.
The following countries reject any orders including adult toys & bondage, lubricants or beauty products; Saudi Arabia, U.A.E, Thailand, Turkey, Vietnam, Malaysia, India, Maldives, Alabama (U.S), Egypt, Dubai, Qatar, Oman, Bahrain, Yemen, India, Pakistan, Indonesia, Syria, Iraq, Afghanistan. -
Once your order is shipped from our warehouse you will receive an email notification with a tracking number. If you wish to view the status and tracking of your order, please see the table below.
SHIPPING PARTNER STATUS/ TRACKING Australia Australia Post United States UPS United Kingdom Royal Mail Europe DHL International DHL -
Duties and taxes (if applicable) are calculated at checkout to ensure your package gets to you as quickly as possible, for more information click here. Duties and taxes are non-refundable once your order has shipped.