No matter where you choose to have your parcel collected from, whether at home, at work, or whether you have dropped your parcel off at a depot – we aim to get your parcel to its destination in France, within 2-4 days.

Once your parcel has reached France, if the recipient is not in, we will attempt to deliver it three times. Upon successful delivery, we will acquire a signature to confirm delivery.

Whilst we make every effort to deliver a parcel to your destination within the guidelines above, it can sometimes take longer depending on the time of the year and the proximity of national holidays.

When sending a parcel to France, you do need to deal with French customs. From 1st January 2021, you need to provide a customs invoice with any parcel sent to an EU country. This may sound tricky, but it's actually very simple to do - just complete the 'Customs declaration' section of our booking form and we'll use the information you provide to generate a customs invoice on your behalf (this will print with your label once you've paid for your booking). It’s that easy!

Please note: in some cases taxes and duties may be due on the parcel. These will need to be paid by your recipient before the parcel can be delivered to them.

HM Revenue & Customs has more information on tax and customs considerations for France.

As with all deliveries outside the UK, please ensure that your parcel contents are allowed into the destination country. France has a few items that are restricted for import which include things such as rubber erasers, pyjamas or nightdresses made from artificial fibres, silicone for plastic surgery, toys and games which contain copper sulphate, Viagra and vitamins.

You can visit the French Customs website and the French post office website, although they are both in French, a web browser such as Chrome should be able to translate this for you.

Some examples of items you can’t post include: