Delivery/Carriage Charges & Services
We aim to make buying online as convenient as possible, which means offering a wide range of delivery (also referred to as ‘carriage’) options for you to choose from. Delivery charges vary depending on:
- The delivery address for your items (your region).
- The delivery service you choose (i.e. specific day, within a 3 working day range, pre noon delivery, etc.).
- The total weight of your order (please be aware that a weight surcharge of 36p/kg will be applied to deliveries of 10kg or more).
- Any promotions we may be running at the time of your order.
- Next day delivery isn’t a guarantee, if the service fails we will refund the cost of the service (delivery charge).
- For all deliveries and doorstep deliveries, our drivers are unable to bring into buildings and take to other floors etc.
- Free delivery is based on 1-3 day service only.
If you have any questions or concerns, please contact us at enquire-store@ee.co.uk and the team will be happy to help.
Delivery Charges
Your total charge for delivery, along with all the different delivery options we're able to offer for any particular order, will always be clearly displayed at the checkout. The information below gives a general overview of our delivery charging structure.
To work out your delivery charge, please review your delivery region from the list below. From 29th May 2018 we updated our Northern Ireland and Highlands and Islands charges.