Free Shipping at $49 ~ Details

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Shipping Policy

Free Shipping at $49

Enjoy fast and free shipping on all orders with a sub-total over $49, even the BIG stuff! Free shipping is delivered fast within 1-5 business days. No coupon code is required. Simply add items to your cart until you reach free shipping.

$4.95 Flat-Rate Shipping Under $49

No minimums are required to order from PetMountain.com. Orders under $49 pay a flat rate of $4.95 for ground shipping delivered in 1-5 business days. We do not charge extra for heavy or oversized products. Your shipping charge will be displayed at checkout for your convenience.

Free Shipping on Select Items Under $49

Some promotional items under $49 with the red "Free Shipping" label on the product page will receive free shipping at checkout when not combined with non-free shipping items. If combined with a non-free shipping item under $49 then a $4.95 flat-rate shipping charge will be displayed at checkout. All products including promotional free shipping items do count towards the sub-total for free shipping at $49.

1-Day Order Processing

Orders are shipped within 1 business day of ordering. Orders placed after 6:00 AM PST ship the next business day Monday-Friday. Orders are picked up from our carriers USPS and FedEx daily Monday-Friday, excluding all major holidays.

1-5 Day Delivery Time

We offer fast 1-5 business day delivery across the United States. The first day in transit is the business day after your package is picked up from our fulfillment center. Business days are Monday-Friday, excluding federal holidays: New Year's Day, Easter, Memorial Day, Independence Day, Labor Day, Columbus Day, Veteran's Day, Thanksgiving, and Christmas.

Delivery in the USA

We currently ship within the 48 contiguous United States. We do not ship to Hawaii, Alaska, Internationally, PO Boxes, APO, FPO, or DPO addresses.

Package Tracking Details

To ensure fast and reliable deliveries across the United States we have partnered with USPS and FedEx. Your tracking numbers are emailed upon shipment for your convenience and your package will begin tracking within 24 hours after shipment on our Order Tracking Page.

Alternatively, can track your packages on the carrier website at www.FedEx.com (12-digit tracking number) or www.USPS.com (22-digit long tracking number) for updated estimated delivery dates and package travel history details. Please allow up to 24 hours for your package travel history and estimated delivery date to display.